Terms of Service
By using CollabKeep you agree to these terms. CollabKeep is a marketplace connecting Brands, Agencies, and Creators, with campaign funds held in third-party escrow and released on verified proof.
1. Accounts
You must provide accurate information and are responsible for your account. Roles: Brand, Agency, Creator, Operator. Creators must use an Instagram Business/Creator account to link socials (Meta deprecated Basic Display).
2. Escrow & payments
- CollabKeep never holds your funds. A licensed payment aggregator holds campaign funds in escrow.
- Funds release to the creator on brand approval or the 48-hour auto-approve after proof is verified.
- Platform fee is charged to the brand (creators pay 0%). GST and 194-O TDS are computed and handled per payout.
- A campaign must be funded before work begins (funded-before-work).
3. Creator obligations
- Deliver the agreed content, disclose paid partnerships per ASCI (#ad), and submit the live post URL as proof.
- Proof is the live post — screenshots are not accepted.
4. Disputes
Either party may raise a dispute, which freezes the escrow. A CollabKeep operator reviews and resolves by releasing to the creator or refunding the brand. Mandatory written feedback is required for revision requests (creator protection).
5. Fair marketplace
Discovery filters use niche, reach, language, city, format, and price only — never religion, caste, gender, age, or ethnicity. Badges and tiers are earned, never purchasable; there is no paid ranking.
6. Connected platforms
Use of Instagram and YouTube data is read-only and governed by our Privacy Policy and by Meta's and Google's platform terms. We never post, edit, or delete on your behalf.
7. Prohibited conduct
No fraud, fake engagement, misrepresentation, circumventing escrow, or attempting to move contact/payment off-platform to avoid creator protections.
8. Liability
CollabKeep provides the platform "as is." We are not a party to the creative contract between brand and creator beyond operating escrow and dispute resolution. Our liability is limited to the platform fee for the relevant campaign.
9. Governing law
These terms are governed by the laws of India. Disputes are subject to the courts of Gujarat, India.
10. Contact
Brijesh · CollabKeep (Untitled Advertising) · Brijesh@untitledad.in · +91 94282 73686